Mouseflow Help & Support

Setting up a Funnel


To start using Funnel Analytics, simply navigate to the 'Funnel'-section in your Mouseflow account. Here you will find the option to create your first funnel.

Once you select 'Add New Funnel' you'll be taken to a new screen to set up your new funnel:

First you'll have the option of naming your funnel. The name can be anything you want - in this case it's 'My New Funnel'.

Now you need to define the steps you want to track in the funnel. You need to add at least 2 steps. To define the pages, simply click in the 'Page'-field and select the page you want from the drop down. If you see a lot of pages in the drop down, you can filter it by typing the first letters of the step you're looking for.

In the example to the left, we've selected the step '/' - that's how your front page would typically appear in Mouseflow. Now that it's selected, we can add an alias to the step also, which will be shown in the funnel. '/' is not the most descriptive name, so here we've added 'Landing Page'

Now that we've added the first step, we can move on to the next. To add another step, simply click the blue + below the first step. Now another step-field will appear, where you can repeat the process.

In this example, we want to set up a funnel that tracks a checkout flow. A typical example could look like this:

  1. Landing Page
  2. Basket
  3. Checkout-page
  4. Payment Page

To set up this funnel, we need to add another 3 steps and select the correct pages. As these page names are pretty self-explanatory, there's no real need to add an alias here.

With all four steps added, all that's left to do is hit the 'Create Funnel'-button below these fields. Now the Funnel is instantly generated:

Funnels are available on all accounts, but with some limitations. On the Free and Small plan, you can create one funnel. On the Medium plan, you can create 10 funnels. On any larger plan you can create 100 funnels.


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    I want heatmaps , recording , funnel

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    Hi, can I use RegEx on the funnel URLs?
    I have dynamic URLs

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    Hey guys!
    Is it possible to create a funnel with parameters in the URL?

    Step 1: /page
    Step 2: /page?step-2
    Step 3: /page?step-3
    Step 4: /page/confirmation

    Thanks in advance.

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