Mouseflow Help & Support

Multiple Account Users

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With Mouseflow, it's possible to create and manage multiple user accounts. Each sub-user can be given full or read-only access to one or more of your websites. With this feature you can give your clients access to Mouseflow data without giving access to other websites or your account information.

Please note that this feature is only available for Medium plans and higher. It works like this:

Adding Users

  1. Click on the email in the top right corner of the page.
  2. Click "Users".
  3. Click the icon next to the Search icon on the right hand side.
  4. Enter the new user's email address, a temporary password for them, and set their access levels for the websites. Full access means that the user can edit the website details, where the Read-only user can only view data.
  5. Click "Save". An email with the temporary password you set will be sent to the user's email.

Editing Users

  1. Hover over the user you would like to edit.
  2. Click the "Edit" button on the right.
  3. Change the email, access level, or activate/deactivate the user.
  4. Click "Save".

Removing Users

  1. Hover over the user you would like to edit.
  2. Click the "Delete" button on the right.
  3. The user is immediately removed.

 

Tags: multiple users give user access to account 

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