Mouseflow Help & Support

Heatmaps Are Misaligned

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If your heatmaps are not correctly aligned and they move when you resize the browser window then try the following steps:

    1. Log in to your Mouseflow account.
    2. Navigate to the website you're interested in by choosing it from the drop down menu along the top next the to "Help" tab.
    3. Click the "Settings" tab on the left hand side.
    4. Under Alignment, choose "Centered" (if your website has a centered alignment).
    5. Under Width, enter the pixel width of your website.
    6. Click "Save".

If you don’t know the pixel width of your website, you can use these browser extensions:

 

Tags: heatmaps are off heatmaps not aligned

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