Mouseflow Help & Support

Can I limit the traffic that I record by taking a sample of user data?


With Mouseflow's Recording Rate feature, it's easy to distribute your recording credits across the month. You can’t set a precise number of recordings per day, but you can adjust the recording rate so your recordings last the entire month. Simply follow the steps below:

  1. Sign in to your account.
  2. Pick the website you're interested in from the drop down menu next to the "Help" tab.
  3. Click the "Settings" tab on the left hand side.
  4. Next to "Recording Rate", adjust the toggle until the rate is set to your liking.
  5. Click ”Save".

Ex: A recording rate of 1 / 5 visits means than 20% of the visits are recorded.


Tags: recording rate limit recordings

Have more questions? Submit a request


Powered by Zendesk