If you don’t want to record your own or your staff's traffic, you can easily exclude this traffic by blocking the IP addresses you’re using.
- Sign in to your account.
- Pick the website you're interested in from the drop down menu next to the "Help" tab.
- Click the "Settings" tab on the left hand side.
- Add the IPs you wish to exclude in the "Excluded IP Addresses" field.
- Click "Save".
You can either use single addresses or IP ranges (you can use the wildcard character ‘*’ as the last character).
Ex: 100.100.100.* , 50.50.* , 40.*
If you have a dynamic IP address you can also disable Mouseflow recordings here.
Tags: exclude ip address stop recording self exclude company ip