Mouseflow Help & Support

Why are the heatmaps empty?


If you only see the grey overlay, but no heatmap data then it’s most likely caused by one of these two reasons:

  1. The heatmaps are generated once per day so the first heatmaps are visible within 24 hours from the first recording started.
  2. If your web pages have very low traffic volume then there might not be any data to present on the heatmaps.


Tags: heatmap empty empty heatmap list no data in heatmap

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