Mouseflow Help & Support

How about security? Is my data safe?


Mouseflow takes security very seriously. We only use the most trusted and secure data centers in the US and EU to store our data. Access is restricted to a few select employees and data from SSL-encrypted pages are only transmitted across an encrypted SSL connection.

We never record password fields and require that personal or financial input fields are disabled (read more about disabling recording on input fields here).

If your local legislation requires it, you can choose to anonymize IP addresses of your visitors. Read more about that feature here.

We only keep the data for the duration of the recording history (see the pricing page).

We also keep European and U.S. data separate. European clients are stored on the European Data Center and U.S. client are stored on the U.S. Data Center.


Tags: security safe data ssl encrypted

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