Mouseflow Help & Support

Is Mouseflow right for me?


Sure it is! Mouseflow is trusted by over 88,000 customers, ranging from bloggers and owners of small e-commerce shops to large corporations. Our service is also very popular among agencies that use Mouseflow to enhance their clients’ websites.


Who’s reading your blog? Do the readers actually read your text, or are they just looking at the pictures? What blog posts get the most attention from your readers? And what posts makes the reader interact more? Is it hard for the readers to use important functions like commenting and signing up?

Knowing the answer to these questions is paramount if you want to have a successful blog that attracts and retains readers. And Mouseflow delivers the answers. Start out by creating a free account that lets you record 100 visitor session each month. No trial period, but free forever. And when the need arises, it’s easy to upgrade.

E-commerce Shops

Ok, so you have an e-commerce shop, and you’ve done everything you can to drive traffic to the shop. But are you sure you’re getting the right conversion rate, or are you losing sales due to non-optimal usability or poor design?

With Mouseflow you can watch your visitors as they browse your shop, all the way from the landing page to checkout. By watching videos of your users you get a unique user-perspective view of your website and you’ll be able to see where the users find it difficult to proceed, where they get confused, and why they leave the website before purchasing.

Experiences from our clients show that you can often improve the user experience and the converting rate by making very few changes, such as adding a new “Add to cart” button or re-arranging elements on the critical pages.

Start by creating an account and upgrade it to the Starter plan (only $29/month). This is needed to record users through the whole conversion funnel.


If you’re an agency that builds or optimizes websites for clients then Mouseflow can be a highly competitive add-on product. You can use Mouseflow to send visual reports to the client such as heatmaps and you can even send videos that underline why a proposed change must be accepted. Using Mouseflow adds value to your service and makes you look more professional.

When using a Growth or larger plans you can even add read-only access to your clients so they can use the service directly, if that fits in your business plan. Start by creating an account, and upgrade afterward.

If you think that Mouseflow and your company would benefit from entering into a partnership then please contact us. We’re working closely together with companies that help us resell our services locally or that can help promoting our services, and the financial potential is huge.


If you’re representing a large corporation and you have special needs, e.g. more than 100,000 monthly recordings or custom features, then contact us and we can tell you more about our enterprise plans. We have many Fortune 500 companies that benefit from our services, so perhaps you should also give it a try.


Tags: why mouseflow is right for you blog bloggers ecommerce agency coporation

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