With Mouseflow, you can tag a recording with other information by using custom variables. Using this method, you can filter the recording list based on visitor data (e.g. name, email, keyword, referral source) or events (e.g. popup closed, video watched).
How It Works
To use custom variables, you need to understand a key/value pair. Essentially, a key is a container for data (e.g. "name", "email", etc.) and a value is the data itself (e.g. "Bob Smith", "firstname.lastname@example.org").
Here is a list of some of items you might want to track:
If a recording has been tagged, you can login to your account, click "Recordings", and apply the filter under the "Search by variable" section (bottom right). You can also use the variables to filter the results in our API.
To set a key, simply select it from the dropdown menu. Then, enter the value to filter by in the text field below. Next, click "Update" and the filter will be applied to the recording list.
The URL on the "mf.src" line must be customized to match the tracking code in your account.
You should always test this to make sure it has the desired functionality.
If you have questions or need help, feel free to open a ticket or call us at +1 (855) 668-7335.