Information about the browser (type, version, screen size, etc.), basic information about the user (IP address, language, time zone) and data containing mouse movements, clicks, scroll events and keystrokes are sent to Mouseflow. No personal data is sent, and no data is ever shared between websites. The script does not use third-party cookies. No data is shared with third parties, except for highly summarized data gathered across all Mouseflow accounts, e.g. usage share of browsers, average screen size, etc. Keystrokes from password fields and fields marked as “sensitive” are never recorded or sent over the network.
If your local legislation requires that you don’t save complete IP addresses, you can anonymize all IP addresses by adjusting a setting in the control panel.
Mouseflow requires that you make you users aware that some visitor sessions are recorded, and Mouseflow prohibits using the service for recording personal or financial information.
Users who don’t want to be recorded can opt out here